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Customer Service

In addition to offering only the highest quality products, we continually strive to provide our customers with best-in-class customer service. Need a quick answer to a question about our products while browsing our site? Overnight shipping to make sure your order arrives in time for that big event tomorrow? We offer same-day email response during business hours and are also available by phone or live chat. If you have ANY questions or concerns with your order, please contact us via any of the methods listed below and we will do our best to resolve the issue as quickly as possible. The reality of shopping online is that often-times price is only part of the equation. Our goal is to provide the full package deal with the best combination of price, service & support.

PhotonLight.com Customer Service:
(Mon.-Fri. 9am - 5pm PST)
Toll-Free:  1.877.584.6898 ext. 2
Outside US: 1.541.684.8704
Fax: 1.541.484.6898
Live Chat: 
Postal Mail: PhotonLight.com
200 W. 38th Ave
Eugene, OR 97405
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