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Exceptional Customer Service

 

PhotonLight.com: Committed to Exceptional Customer Service

 

In addition to offering only the highest quality products, we continually strive to provide our customers with best-in-class customer service. Need a quick answer to a question about our products while browsing our site? Overnight shipping to make sure your order arrives in time for that big event tomorrow? We offer same-day email response during business hours and are also available by phone or live chat. Simply put, if you have ANY questions or concerns with your order, please contact us via any of the methods listed below and we will do our best to resolve the issue as quickly as possible. The reality of shopping online is that often-times price is only part of the equation. Our goal is to provide the full package deal with the best combination of price, service & support.

PhotonLight.com Customer Service:
(Mon.-Fri. 9am - 5pm PST)
Toll-Free:  1.877.584.6898 ext. 2
Email: 
Live Chat: 


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Questions & Phone Orders

Questions & Phone Orders

200 W. 38th Avenue
Eugene, Oregon 97405
Call us: 1.877.584.6898

Shop with Confidence

Shop with Confidence

Fast shipping, unbeatable customer service & 100% secure payment processing.

30-Day Satisfaction Guarantee

30-Day Satisfaction Guarantee

We're certain you'll love your gear, but if for some reason you don't like it just send it back.

Leatherman logo - pocket knives & multi-tools
Joby logo - Gorillapod flexible tripods & camera accessories
LRI / Photon logo - keychain LED flashlights & micro-lights
LED Lenser logo - LED flashlights & headlamps
Maha PowerEx logo - NiMH rechargeable batteries & battery chargers
SOG logo - tactical knives, multi-tools & LED flashlights
Illumidog logo - reflective dog collars & leashes
Spyderco logo - tactical & pocket knives
Insteon logo - home automation hubs, modules & sensors
Solio logo - solar battery chargers & power banks

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