How do you make a great warranty even better? While nearly all of our products are backed by solid manufacturer warranties, we offer an additional advance warranty replacement service for even greater peace of mind. If any product purchased from PhotonLight.com fails within the first 90 days, we will immediately ship you a replacement in advance, along with a pre-paid shipping label or return envelope* for the return of your defective product. It's really that simple.
*International customers may take advantage of this cross-shipping service as well, however unfortunately we cannot pre-pay the return postage in this case.
3-year limited warranty on all chargers (1-year on 9V chargers) 1-year limited warranty on all batteries.
Maha Energy Corp. warrants products against defects in materials and workmanship as follows:
For the duration of the specified warranty period, Maha Energy Corp. will repair or replace the unit at its option without charge for parts or labor. After the indicated warranty period, the product owner is subject to pay for repair and parts fee.
This limited warranty is non-transferable. It does not cover damage or failures caused by or attributable to natural disaster, abuse, misuse, improper or abnormal usage, faulty installation, improper maintenance, lightning, or other incidences of excessive voltage, or any repairs or tampering other than by Maha Energy Corp. or its Authorized Service Centers. This warranty will be voided if the serial number (if applicable), model number, or brand has been wholly or partially removed or erased. Repair or replacement under the terms of this warranty does not extend the duration of this warranty.
Should this product be proven defective in workmanship or material, the consumer's sole remedies shall be such repair or replacement as provided by the terms of this warranty. Under no circumstances shall Maha Energy Corp. be liable for any loss or damage, direct, consequential, or incidental, arising out of the use of or inability to use this product. Some states do not allow limatations on how long an implied warranty lasts or the exclusions or limitations of incidental or consequential damages, so the above limatations or exclusions may not apply to the product owner. This warranty gives the product owner specific legal rights. The product owner may also have other rights, which vary from state to state.
To obtain warranty service, contact Maha Energy Corp. Service Department at 1-800-376-9992 or 1-909-392-1568. When returning the unit for warranty service, the product owner must obtain a return merchandise authorization number from a service representative. In addition, please include a copy of the sales receipt, a brief description of the symptoms, name, address, and phone number. Then deliver or ship the product, postage and shipping costs prepaid (insurance suggested), to:
Maha Energy Corp. Service Department 1647 Yeager Ave La Verne, CA 91750 USA
All warranty repair or replacement will be returned to the customer using Ground service. If a faster carrier method is requested, the product owner must pay the cost difference over the Ground service charge. Maha Energy Corp. is not liable for products lost or damaged during shipment.