Shipping policy

 

We take pride in our quick, efficient order processing. Orders received by 11:00 a.m. PST are typically shipped on the same business day.

US Shipping: 

We offer free economy shipping for all orders meeting a minimum order value.  Orders using this free shipping option will be shipped via the most economical method, with a delivery time typically about 5-7 days.  For faster service, we also offer the following shipping options.  Please remember that the delivery times below are estimates only, and can occasionally take longer.

For an exact shipping cost calculation, please use the online shipping calculator found on the "View Cart" page. After entering your state & zip code, you will be presented with a list of delivery options and exact pricing based on your delivery address and the total weight of the items in your order.

 

US Shipping Options:
Shipping Method :
Delivery Time:
First Class Mail
w/ Delivery Confirmation*
average delivery in
3-5 business days
Priority Mail
w/ Delivery Confirmation*
average delivery in
2-3 business days
FedEx Ground delivery in 3-6
business days
(varies by distance)
FedEx Express Saver guaranteed delivery within
2-3 business days
FedEx 2-Day guaranteed delivery within
2 business days
FedEx Standard Overnight guaranteed delivery by
end of next business day
(7:00 pm for residential)
FedEx Priority Overnight guaranteed delivery by
10:30am on next business day

*Delivery Confirmation not available to all APO/FPO addresses.

 


International Shipping:

*Please Note: While we do offer worldwide shipping, some brands and product lines are restricted from export by their manufacturer and may only be shipped to US addresses. 
 
Export-restricted product lines include:
Leatherman
LED Lenser

Standard international shipping is via International First-Class Mail. Delivery is generally within 2-3 weeks, but can occasionally take longer. If you need guaranteed or express delivery, we recommend shipping via FedEx or Express Mail. Although we have negotiated very good rates with FedEx, postal International Express Mail still tends to be the most cost effective although does not offer a guaranteed delivery time-frame.  Delivery time for International Express Mail is usually less than one week, however can occasionally take longer. 

For an exact shipping cost calculation, please use the online shipping calculator found on the "View Cart" page. After entering your postal code & country, you will be presented with a list of delivery options and exact pricing based on your delivery address and the total weight of the items in your order.

International Shipping Options:
Shipping Method :
Delivery Time:
International First-Class average delivery in
2-3 weeks
International Priority Mail average delivery in
1-2 weeks
International Express Mail average delivery
within one week
FedEx Intl. Economy 2-3 days to most locations
FedEx Intl. Priority 1-2 days to most locations


Customs Clearance:
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.  The declared value for customs purposes is the price paid for your order, less any shipping charges. Please note that understating the value for customs in order to avoid import duties and taxes is a violation of international law, and is a practice we choose not to engage in.