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Warranty Service by Brand


Manufacturer's Warranties & Warranty Service Instructions:

LRI/Photon >>
(Lifetime Guarantee)

Maha/PowerEx >>
(3 Years on Chargers, 1 Year on Batteries)

Leatherman >>
(25 Year Limited Warranty)

Spyderco >>
("Fair, Honest & Proper" Warranty)


Exclusive 90-Day Advance Warranty Replacement

How do you make a great warranty even better? While nearly all of our products are backed by solid manufacturer warranties, we offer an additional advance warranty replacement service for even greater peace of mind. If any product purchased from fails within the first 90 days, we will immediately ship you a replacement in advance, along with a pre-paid shipping label or return envelope* for the return of your defective product. It's really that simple. 

*International customers may take advantage of this cross-shipping service as well, however unfortunately we cannot pre-pay the return postage in this case. Customer Service:
(Mon.-Fri. 9am - 5pm PST)


Toll-Free:  1.877.584.6898 ext. 2
Live Chat: 








Questions & Phone Orders

Questions & Phone Orders

200 W. 38th Avenue
Eugene, Oregon 97405
Call us: 1.877.584.6898

Shop with Confidence

Shop with Confidence

Fast shipping, unbeatable customer service & 100% secure payment processing.

30-Day Satisfaction Guarantee

30-Day Satisfaction Guarantee

We're certain you'll love your gear, but if for some reason you don't like it just send it back.

Leatherman logo - pocket knives & multi-tools
Joby logo - Gorillapod flexible tripods & camera accessories
LRI / Photon logo - keychain LED flashlights & micro-lights
LED Lenser logo - LED flashlights & headlamps
Maha PowerEx logo - NiMH rechargeable batteries & battery chargers
SOG logo - tactical knives, multi-tools & LED flashlights
Illumidog logo - reflective dog collars & leashes
Spyderco logo - tactical & pocket knives
Insteon logo - home automation hubs, modules & sensors
Solio logo - solar battery chargers & power banks

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