Spyderco Manufacturer's Warranty
Fair, Honest and Proper Warranty.
Spyderco warrants that all of our products are free from defects in material and workmanship. Spyderco's warranty does not cover damage caused by abuse, misuse, improper handling, alteration, accident, neglect, disassembly, or improper sharpening. If a knife fails to function as it was designed we will examine its condition upon its return to us, identify why it failed and respond in an appropriate manner. If we determine that there is a defect in the manufacture or materials we will repair or replace that product with the same model or one of equal value. If the problem is determined not to be caused by defect in manufacture or materials we will inform you of the cost for the repair. Upon agreement and payment we will perform the repair. If we are unable to improve the condition of the knife, we will return it to you with the recommendation that it be retired from use.
Please direct all inquires regarding warranties to our mailing address, toll free number, fax or email. Packages directed to Spyderco should be sent UPS or registered mail (for tracking purposes) with a complete name, UPS-deliverable street address (no P.O. boxes please), daytime phone number and a description of the concern. Outbound warranty shipments from Spyderco will be returned to the dealer or retail customer as directed. All costs associated with the shipment of the product are the responsibility of the customer.Spyderco Inc.
ATTN: Warranty and Repair 820 Spyderco Way Golden, CO 80403
Phone: (800) 525-7770 or (303) 279-8383
Fax: (303) 278-2229 or (303) 277-1429
Exclusive PhotonLight.com 90-Day Advance Warranty Replacement
*International customers may take advantage of this cross-shipping service as well, however unfortunately we cannot pre-pay the return postage in this case.
PhotonLight.com Customer Service: