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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Step into the future of home automation with the Aeotec Smart Home Hub 2 (V4). Built in collaboration with Samsung, this upgraded hub is designed for the modern era of smart connectivity. By focusing on Matter, Thread, and Zigbee 3.0, it delivers lightning-fast performance and professional-grade reliability. The Hub 2 (V4) acts as the central brain that brings your favorite brands together into one seamless, local-first ecosystem.
Powered by the SmartThings platform, the Hub 2 (V4) allows you to monitor and control over 4,400+ compatible devices from a single app. Create complex "Scenes," receive instant security alerts, and manage your home’s energy consumption with ease.
Note for Z-Wave Users: This V4 model is optimized for Matter and Zigbee and does not include a Z-Wave radio. If you have existing Z-Wave devices, please consider the Aeotec Hub V3.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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