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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nitecore Carbo 10000 Gen2 is a lightweight, portable power bank with a 10,000mAh capacity designed to keep your devices powered wherever you go. Compared to its predecessor, the Carbo 10000 Gen2 features two USB-C ports, higher rated energy, faster input, improved waterproofing, and more. Built with a carbon fiber shell and magnesium alloy heat sinks, it weighs only 6 oz while being smaller and lighter than a phone. Its rounded corners help absorb impacts, reduce abrasion, and provide a more comfortable grip. This makes it the ultimate portable backup battery for outdoor enthusiasts who enjoy trail running, hiking, camping, and more. It’s also a dependable addition to your emergency prep kit or bug-out bag, ensuring you always have power when you need it most.
The Carbo 10000 Gen2’s dual USB-C ports provide fast, convenient charging for a wide range of devices. Supporting up to 30W fast charging, it powers your gear quickly and efficiently - and maintains full speed for over 40 minutes without slowing down, so your devices spend less time plugged in. You can also charge multiple devices simultaneously or recharge the power bank while it’s powering another device. Checking the remaining battery is simple - just press the power button to illuminate the four blue LED indicators. Built for durability, its seamless design carries an IPX8 waterproof rating, protecting it from rain, splashes, and humid environments. Plus, the Carbo 10000 Gen2 is airline-approved, making it the perfect companion whether you’re traveling, commuting, or heading off the grid. Combining lightweight portability, rugged construction, and dependable performance, the Carbo 10000 Gen2 is ready to power your adventures anywhere.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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