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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nitecore Carbo 10000 power bank is lightweight, 10000mAh high capacity designed for everyday and everywhere. It weighs only 5.54 ounces, lighter than a typical phone, yet it still has enough power to charge the latest phone two times over! The Carbo 10000 has a USB-A and a USB-C port, maximizing the compatibility. The USB-C QC port is an in-and-out port for both recharging the power bank and a lightning fast 20W QC charging of devices. The USB-A port is capable of a 18W QC output, and can run at the same time as the USB-C port. For delicate devices such as bluetooth headphones and smart watches, the Carbo 10000 has a one-touch low current mode.
Built with a unibody carbon fiber shell, the Carbo 10000 is highly resistant to puncture, abrasion, and drop up to 1.5 meters. Additionally, it is IPX5 rated water resistant, and provides safeguards against short-circuit, overcharge, over-discharge, and overheat. The ultra slim 11.5mm frame with snagless rounded corners means this fits in a pocket like a glove. This is a must-have for road warriors, outdoor enthusiasts, campers, first responders, and more, and an essential for emergency kits, or bug-out-bags.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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