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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nitecore NB10000 Gen4 is the next evolution of Nitecore’s ultralight 10,000mAh power bank, redesigned to deliver the same dependable capacity in a smaller, lighter, and more practical form. Weighing just 4.94 oz and sized for easy pocket or pack carry, it’s ideal for outdoor adventures, travel, and everyday urban use where space and weight matter. Dual USB-C ports support flexible charging setups, while fast 22.5W USB-C charging keeps modern phones and devices powered efficiently on the go.
Built for real-world conditions, NB10000 Gen4 features a durable IPX7 water-resistant design that handles rain, wet environments, and active use with confidence. The lanyard-style USB-C cable not only keeps charging always within reach, but also makes the power bank easy to carry or secure while moving. Illuminated USB-C ports provide clear battery and charging status indicators, improving visibility in low-light situations, and pass-through charging allows devices to charge while the power bank itself is recharging. Rounded out with RGB port lighting and a simple knock-to-wake function for quick power checks, Gen4 delivers reliable, intuitive power for both trail and city life.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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