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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nitecore NB20000 Gen 3 Power Bank is a lightweight, portable power bank with a capacity of 20,000mAh, designed to meet all your charging needs no matter where you are. Encased in a solid carbon fiber frame, the NB20000 Gen 3 is lighter and smaller than its predecessor, with a sleek, modern, minimalist design. This makes it the ultimate portable backup battery charger for road trips and outdoor enthusiasts who enjoy trail running, hiking, camping, and more. It is also a great addition to your emergency prep kit or bug-out bag.
Compared to its predecessor, the NB20000 Gen 3 now features two USB-C ports for fast and convenient charging, enabling you to charge multiple devices simultaneously or charge the NB20000 Gen 3 while also powering an external device. Need a USB-A port? A USB-C to USB-A Adapter is included. The NB20000 Gen 3 also features an auto-detect function for low-current devices such as wireless headphones, wearables, and more. To keep track of the battery life, the NB20000 Gen 3 has four blue LED lights that display the remaining power. Crafted with a carbon fiber shell, the NB20000 Gen 3 is exceptionally sturdy and lightweight at only 10.26 oz. Its seamless design renders it waterproof with an IPX5 rating, making it perfect for any outdoor adventure.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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