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Free shipping on orders over $35 (all US addresses, including APO/FPO)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nitecore NW5000 is a lightweight magnetic wireless power bank with a high capacity of 5000mAh, designed for all your charging needs no matter where you are. Weighing only 4.23 ounces, it boasts an ultra-slim body with a forged carbon fiber shell, making it perfect for everyday use or rugged outdoor environments like hiking or camping. The NW5000 supports fast charging for 15W wireless charging and features a USB-C port for wired charging. Simply snap the NW5000 to your device to trigger wireless charging. Wired charging supports both QC and PD fast charging, allowing compatible devices to be charged at up to 20W.
Utilizing five lighting indicators, the NW5000 keeps you informed about its power level and wireless charging status. Four blue lights indicate the remaining power, while a white wireless charging indicator flashes three times to signify that wireless charging is available. Once the NW5000 detects the device, both the power indicators and the wireless charging indicator will remain steady, indicating it has entered wireless charging mode. The NW5000 also includes a low-current mode compatible with devices such as wireless headphones and smartwatches. Double-press the mode button, and the four blue power indicators will light up one by one, signaling the activation of low-current mode. A short press of the Mode Button again exits low-current mode while the power indicators are on to indicate the remaining battery power. For travelers, the NW5000 is approved for airline travel following UN38.3 protocols. Additionally, it holds an IPX5 water-resistant rating and provides safeguards against short-circuits, overcharging, over-discharging, overheating, and more, making it an excellent companion for any journey.
We can ship to virtually any address in the world, and we offer same-day shipment of most orders received before 11am PST. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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