Customer Service: Warranty Service by Brand

 

Manufacturer's Warranties & Warranty Service Instructions:

LRI/Photon >>
(Lifetime Guarantee)

Maha/PowerEx >>
(3 Years on Chargers, 1 Year on Batteries)

Leatherman >>
(25 Year Limited Warranty)

Spyderco >>
("Fair, Honest & Proper" Warranty)

 

Exclusive PhotonLight.com 90-Day Advance Warranty Replacement


How do you make a great warranty even better? While nearly all of our products are backed by solid manufacturer warranties, we offer an additional advance warranty replacement service for even greater peace of mind. If any product purchased from PhotonLight.com fails within the first 90 days, we will immediately ship you a replacement in advance, along with a pre-paid shipping label or return envelope* for the return of your defective product. It's really that simple. 

*International customers may take advantage of this cross-shipping service as well, however unfortunately we cannot pre-pay the return postage in this case.

PhotonLight.com Customer Service:
(Mon.-Fri. 9am - 5pm PST)

 

Toll-Free:  1.877.584.6898 ext. 2
Email: